Fecha de publicación: 02/01/2025 Fuente: WIPO "tomato" Disclosed is a method (600) for computer-assisted troubleshooting of a packaging line (1) configured to produce packages. In one embodiment, the method (600) comprises the following steps: receiving (602), via an input device, a problem statement (402) in natural language from a user indicating a problem that has occurred during operation of the packaging line (1); generating (604), by a trained language model (42) and based at least in part on the problem statement (402), one or more instructions (404) indicating operations to be performed by the user on the packaging line (1) to alleviate the problem; and outputting (606), via an output device, the one or more instructions (404) in natural language to the user. Also disclosed is a method (500) of training a language model (42), a language model (42), data processing apparatus (4), a packaging line (1), and a computer program.