Fecha de publicación:
11/05/2023
Fuente: Wipo "digitalization"
A system and method for accelerating a disposition of a digital dispute event includes routing a digital dispute event to one of a plurality of distinct machine learning-based dispute scoring models; computing, by the one of the plurality of distinct machine learning-based dispute scoring models, a preliminary machine learning-based dispute inference based on one or more features extracted from the digital dispute event, wherein the preliminary machine learning-based dispute inference relates to a probability of the subscriber prevailing against the digital dispute event based on each piece of evidence data of a service-proposed corpus of evidence data being available to include in a dispute response artifact; and generating the dispute response artifact based on the digital dispute event, wherein the generating includes installing one or more obtainable pieces of evidence data associated with the digital event into one or more distinct sections of the dispute response artifact.