Fuente: Wipo "digitalization" Methods and systems for personalizing a visitor experience at a museum, zoo or other non-profit venue. Personalized information of the visitor including location and demographic information may be captured using a plurality of capture devices including mobile devices, cameras, sensors and wireless beacons and provided to a recommendation engine. The results of the recommendation engine are used to suggest a personalized experience for the visitor including providing: a personalized recommendation, a campaign participation opportunity, campaign participation sharing with other visitors, improved photography or videography services, a queue reduction service, multi-museum coordination, personalized multimedia content, and digital guides.