Fecha de publicación: 06/05/2021 Fuente: Wipo "digitalization" An information technology system generally includes a set of microservices layers including an application layer supporting at least one supply chain application and at least one demand management application. The microservices layers can include a robotic process automation layer that uses information collected by a data collection layer and a set of outcomes and activities involving the applications of the application layer to automate a set of actions for at least a subset of the applications with respect to the value chain network entities of the platform.