Fecha de publicación: 12/05/2022 Fuente: WIPO "pollen" The present application generally relates to methods and systems for facilitating the return and exchange processes of unwanted retail products, and it more specifically relates to coordinating the pickup, drop-off, and delivery of unwanted products from the customer to the retailer. The methods and systems of the present application being designed to facilitate the product return and exchange processes without the need for the customer's credit card or other payment information. The methods and systems of the present application being designed to facilitate earlier confirmation to the retailer that the product has been picked up from the customer.